Privacy Policy

1. Privacy Policy on iprettyhair.com

(1) Collection of Personal Data

We are committed to protecting your privacy and the data you choose to share with us for our email and SMS marketing services. This data is used to send you text updates regarding your orders, including reminders for abandoned checkouts, marketing offers via text, and transactional messages, including requests for reviews. Our website utilizes cookies to track items in your shopping cart, even if you leave without completing your purchase. This enables us to determine when to send you cart reminder messages through email and SMS.

To provide you with customized product recommendations, efficient customer support, and timely news updates, we collect certain information from your site visits, registration, and browsing history. This includes your name, email address, gender, IP address, device details, billing and shipping addresses, phone number, language preferences, and product category preferences.

At iPrettyhair.com, we prioritize the security of your personal information. We take measures to protect your privacy when using our services. Upon receiving your data, we employ technical and organizational safeguards to help prevent data loss, manipulation, and unauthorized access. Our security measures are continuously updated to reflect technological advancements. We protect your data using Secure Sockets Layer (SSL) encryption. SSL encrypts all communication between buyer and seller, including payment card details, preventing external parties from accessing your card information.

(2) Use of Personal Data

We collect Personal Information that you voluntarily provide and use it for the following purposes:

To create your personal account at iPrettyhair.com.

To process your transactions.

To contact you in case of any delivery issues with your order.

To communicate the latest trends and enable you to participate in promotions if you have subscribed.

To understand your needs and preferences and recommend tailored products.

To develop, improve, market, and provide products and services that meet your requirements.

To manage exchanges or returns.

To enhance our services and respond to inquiries or complaints.

By consenting to iPretty's SMS marketing during checkout or subscribing through our tools, you agree to receive recurring text notifications about your orders (including abandoned checkout reminders), text marketing offers, and transactional texts, including review requests, even if your mobile number is on any do-not-call list. Message frequency may vary. Consent is not required for purchase.

To unsubscribe from text marketing messages and notifications, reply with "STOP" to any mobile message from us or use the unsubscribe link provided in our messages. You acknowledge that alternative opt-out methods will not be considered valid. We do not charge for this service, but you are responsible for any text messaging fees from your provider. Message and data rates may apply.

For questions, text "HELP" to the number from which you received the messages. You can also contact us at support@iprettyhair.com for further assistance.

We may change the phone number or short code used for the service at any time. You will be notified of such changes. You agree that messages sent to changed numbers or short codes, including "STOP" or "HELP" requests, may not be received, and we will not be responsible for honoring requests sent through those numbers.

To the extent permitted by law, you agree that we are not liable for failed, delayed, or misdirected delivery of information sent through the service, errors in the information, or actions you take based on the information or Service. Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.

The above categories exclude text messaging opt-in data and consent; this information will not be shared with any third parties.

(3) The Content & Frequency of Our Communication with You

For Automatically Triggered Email, SMS, and App Push Notifications

We may send a confirmation email or SMS verification after you register with iPretty, as well as necessary service-related notifications.

Examples include:

Order confirmation emails

Address change confirmation emails

Payment confirmation emails

Order delivery notifications

Package logistics method change notifications

These notifications are directly related to your orders. We recommend that you do not unsubscribe from these. If you delete your account, you will no longer receive these emails.

The frequency of these notifications depends on your interaction with our website. We cannot guarantee a specific delivery volume.

How to delete your account: Please refer to (7) Right to Opt-out.

For Manually Group Emails, SMS, and App Push Notifications:

To recommend personalized products, services, discounts, shopping and wearing tips, maintenance tips, policy updates, and offers that may interest you. This may include information sent via email, mail, or SMS.

How to unsubscribe: Please refer to (7) Right to Opt-out.

(4) Cookies

Cookies are small text files stored on your computer or mobile device, and retrieved during subsequent visits. iPretty uses cookies to improve and simplify your browsing experience. We do not use cookies to share your information with third parties. Our site also uses third-party cookies to collect aggregate statistics, like in Google Analytics. These cookies may track your activity across multiple sites. There are persistent and session cookies.

Persistent cookies are stored on your device for up to 24 months.

Session cookies are temporary and are deleted when you close your browser. We use persistent cookies to remember your shipping country and shopping cart items unless you log in. We use session cookies to check if you're logged in.

You can easily delete cookies using your browser settings. Refer to your browser’s "Help" section for instructions. You can also disable cookies or set notifications for new cookies. However, disabling cookies will prevent you from using the shopping cart feature.

(5) Children’s Privacy

If you are under 16, use iPrettyhair.com only with authorization from a parent or guardian.

iPretty does not intentionally collect, use, or transfer data from children under 13. We will immediately delete such data upon discovery. If you find a child under 13 registered on our site, please contact us for deletion.

Email: support@iprettyhair.com

Telephone: (833) 880-1349

(6) Processing of Information

You understand and agree that for the purposes of providing personalized product recommendations, efficient customer service, and timely news, we have the right to process your personal data. This includes operations such as collecting, recording, organizing, structuring, storing, adapting, modifying, retrieving, consulting, using, disclosing, disseminating, arranging, combining, limiting, deleting, or destroying data, whether automated or not.

(7) Right to Opt-out

Delete my account:
iPretty is committed to providing high-quality products and services. However, if you wish to delete your account, we will respect your decision and fully cooperate. Contact iPretty customer service and you will receive a response within 48 hours. All of your data will be deleted from iPretty’s server.

No more emails or messages:
To stop receiving promotional communications, unsubscribe at any time by clicking the "unsubscribe" link at the bottom of each email. You can unsubscribe from SMS by contacting our customer service at support@iprettyhair.com.

(8) iPretty User App Content Upload Agreement

By uploading photos or videos to iPretty, you agree to the following terms:

Ownership: You retain all ownership rights to your uploaded content. By posting photos or videos on iPretty, you grant iPretty a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, display, reproduce, modify, create derivative works from, perform, and distribute your content on iPretty.

Permission: You confirm that you own the content or have the necessary rights and permissions to upload the content to iPretty and to grant the above rights to iPretty.

Compliance: Your photos and their upload must comply with iPretty’s Community Guidelines and Terms of Use. Any content that violates these terms may be removed, and your account may be suspended.

Privacy: You acknowledge that photos uploaded to iPretty may be visible to the public. Ensure that you have the consent of any individuals featured in your photos.

Reporting: iPretty may review and remove content that is reported as inappropriate, infringes on intellectual property rights, or otherwise violates iPretty’s policies.

Indemnification: You agree to indemnify iPretty against any claims, damages, liabilities, and expenses arising out of or related to your content or any breach of this agreement.

By uploading, you agree to these terms and iPretty’s full Terms of Use.

2. Data Security on iprettyhair.com

(1) How We Secure User’s Information

iPrettyhair.com implements physical, electronic, and administrative safeguards to protect your personal information, including Secure Sockets Layer ("SSL") for all online financial transactions. We use SSL encryption to protect your data online, and we also take steps to safeguard your personal information within our facilities. Access to your personal information is restricted to employees who require access to perform their job duties. We also use third-party providers for the physical security of some of our hardware. We believe that these security measures are adequate. When you access our site, you're using servers in a secured environment with locked cages and electronic firewalls.

While we use industry-standard precautions, no data transmission online can be guaranteed 100% secure. Therefore, we cannot ensure or warrant the security of information you transmit to us. You understand that any information you transfer is at your own risk. However, we will do our best to protect your data security. We do not sell, rent, trade, license, or disclose your personal or financial information to anyone. To provide you with better services, we collaborate with Third-Party Partners.

You are responsible for maintaining the security and confidentiality of your iPrettyhair.com username and password.

(2) Working with Third-Party Partners

We use third-party service providers for specific functions. Information disclosed to them is solely for service provision. We sign strict confidentiality agreements with these providers. Strict encryption methods are used during data transmission.

Delivery: We share your name, shipping address, email, and phone number with delivery partners (DHL, USPS, EMS, UPS, FedEx) to ensure order delivery.

Payment: We provide your credit card number to financial service organizations (PayPal, credit card processors, and issuers) to process payments. We share information to reduce fraud or prevent fraud by users engaging in illegal activities on our site.

Marketing: During registration, you agree to receive promotional notifications from us about new products, promotions, special offers, and services via email and SMS. You can unsubscribe by clicking the "unsubscribe" link at the bottom of any email or by contacting us at support@iprettyhair.com to stop receiving promotions or SMS.

Data tracking and statistics: To improve user experience, we may share anonymized information, such as daily visitor counts or order sizes on certain dates, with third parties, including advertising partners and Google Analytics.

(3) You fully understand and clearly agree that we may authorize affiliates to process your personal data after signing a strict written data processing agreement.

(4) Corporate Affairs and Business Affairs

We may share personal data with our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer sale, or disposition of all or any portion of our business, including bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.

3. Updates to Our Privacy & Security Policy

iPrettyhair.com reserves the right to change the privacy and security policies of the site.

Any changes made to this Privacy & Security Policy can be reviewed online. When we make changes, we will update the "Last Updated" date below. Where changes are considered material, we may attempt to contact you or post a notice on the website. Hongkong Longqi Electronic Commerce Co, Ltd 2805 Peterson Place, Norcross, GA 30071

4. Additional Information for California Residents

If you are a California resident, this section applies to you in addition to the remainder of the Privacy Policy. It provides more details about how we collect, use, and disclose the personal information of California residents and their rights regarding their data.

California Sensitive Information Disclosure: iPrettyhair.com collects the following categories of sensitive personal information: account log-in, financial account, debit card, or credit card number combined with security codes or credentials, precise geolocation, racial or ethnic origin, and health information. We collect this to process transactions, comply with laws, manage our business, or provide services. We do not use this data for purposes outside of the California Privacy Rights Act Section 1798.121. We do not "sell" or "share" sensitive information for cross-context behavioral advertising.

Notice of Financial Incentive: iPrettyhair.com offers Loyalty Programs with perks like discounts and offers. These programs involve collecting personal information (email, phone). This may be interpreted as a “financial incentive” program under California law. We do not assign a monetary value to this data. The value of your information to us is related to the free or discounted products or other benefits you receive. You can withdraw from a Loyalty Program using the contact details below.

Sensitive Personal Information and De-Identified Data: iPrettyhair.com does not use Sensitive Personal Information (as defined by the CCPA) except as allowed by the CCPA. We do not attempt to re-identify de-identified data, except to test compliance.

Sale and Sharing of Personal Information: iPrettyhair.com uses services that employ cookies to collect data about website usage for targeted advertising. We share your details with advertising vendors and partners. This may constitute a "sale" or "sharing" of personal data. You may set your browser to transmit "Global Privacy Control" signals to opt-out of the "sale" and "sharing" of your data. If we detect a GPC signal, we will opt out of targeting cookies for your device. If you return from another device or browser, you may need to apply signals there as well. If you're logged in or we identify you, we will link signal-based opt-outs to your account.

Your California Privacy Rights: As a California resident, you have the following rights:

Right to Know/Access: Request information on categories and sources of data collection, purposes of processing, third-party disclosures, and specific personal information.

Right to Erasure: Request that we delete your personal information.

Right to Rectification: Request correction of inaccurate personal data.

Right to Opt Out of Selling or Sharing: Opt out of selling your personal information or sharing for targeted advertising. See "Sale and Sharing of Personal Information" for how we handle opt-out signals.

California Shine the Light Law: You may request information once a year about our disclosure of data to third parties for their direct marketing. We do not share data for marketing without your consent. You can exercise these rights by submitting a request through our privacy options or contacting us. We will not discriminate against you for exercising these rights. We may need to collect information to verify your identity for certain requests. You can appoint an authorized agent to make requests, but we will require proof of authorization.

5. Additional Information for Residents of Other States

If you are a resident of another U.S. state, this section may also apply. Depending on your state, you may have these rights:

Right to Know/Access: Request information on categories of data collection, sources, purposes, and third-party disclosures.

Right to Erasure: Request deletion of your data.

Right to Rectification: Request correction of inaccurate data.

Right to Opt Out of Sale: Opt out of the "sale" of your data.

Right to Opt Out of Targeted Advertising: Opt out of processing your data for targeted advertising.

Right to Data Portability: Request to obtain and transfer your data.

You can exercise these rights by submitting a request through our Privacy Choices. We will not discriminate against you for exercising these rights. We may collect information, such as your email address, to verify your identity before responding to your request. You may appoint an authorized agent, and we may require proof of authorization and verification of your identity.

Contact Us:

support@iprettyhair.com